Main Menu Toggle
The CVAD IT Services on-campus service desk is available by appointment only at this time but we are also available to help you remotely.
CVAD Online Service Desk | 940-565-4522 | artsupport@unt.edu
UNT Health Alerts
Help Documentation
Post date: Wed, Dec 2nd, 2020
HOW-TO: Taz 6 3D Printer Procedures
The following steps will walk users through the process of learning procedures for use with the Lulzbot Taz 6 3D Printer.
Open Cura from the Applications Folder.
If Cura is not available in the Applications folder, it is available on Self Service... more
Post date: Fri, Nov 13th, 2020
HOW-TO: Add a Shared Email Account to Outlook
If you need access to a shared email account on campus, you may add it to your Microsoft Outlook by following the directions below.
Mac
Windows
Web
Mac
Launch Microsoft Outlook. From the Outlook menu select Preferences.... more
Post date: Thu, Nov 5th, 2020
ABOUT: Adobe Creative Cloud (CC) at UNT
Adobe Creative Cloud Agreement Types
Students
FT Faculty/Staff | Adjunct Instructors | Teaching Fellows
>>University-Owned Computer
>>Personally-Owned Devices
Teaching Assistants | Adjunct Assistants
The University of North Texas has a... more
Post date: Fri, Sep 25th, 2020
HOW-TO: Recording and Splitting Multiple Video Streams in OBS
While using OBS, you can record multiple sources of video at their native resolution. This will greatly increase the amount of processing required for recording, however. If you intend to record multiple video streams at the same time,... more
Post date: Thu, Sep 10th, 2020
HOW-TO: Use the Airtame to Share Between Classrooms
In the room you want to screen share to, turn on the projector and switch the input to the Airtame (Stream Wirelessly). You will see a screen like the one below:
Take note of the IP address, it will be on the bottom left - the... more
Post date: Mon, Aug 24th, 2020
HOW-TO: Equipment Checkout Reservations
The equipment checkout patron portal can be used in two main ways:
To reserve resources
To manage upcoming reservations and view current and past checkouts
To access equipment checkout, visit the WebCheckOut Patron Portal. For easier access next... more
Post date: Fri, Aug 21st, 2020
HOW-TO: Connecting to a Campus Fileshare
NOTE: When a faculty or staff member logs in on a machine that is physically (ethernet cable) on the campus network they will automatically receive their fileshare permissions.
For our Windows users, we script the drive mappings on login and there really... more
Post date: Mon, Aug 17th, 2020
HOW- TO: Reserving Spaces & CVAD Resources
We have switched to a new system - Booked Scheduler - to reserve rooms and resources at the College of Visual Arts and Design. This is being used in areas including the CVAD Student Computer Lab, Fabrication Lab, General Woodshop, conference rooms,... more
Post date: Mon, Aug 17th, 2020
HOW-TO: Using the GoPro HERO8 Black
The GoPro HERO8 Black allows you to record videos and save them to a micro-SD card. By using the Streaming Video Kit you are able to use the GoPro camera as a webcam or to livestream. Detailed instructions for setting the GoPro camera as a webcam or for live... more
Post date: Thu, Jul 16th, 2020
HOW-TO: Web Print via PaperCut (for Pick-Up)
Certain printers in the CVAD SCL are enabled with Web Print meaning that jobs can be submitted to them via a web page.
File Formats
There are file restrictions for web print. The file to be printed must be of one of the following file formats:... more
Post date: Thu, Jul 16th, 2020
HOW-TO: Web Print via PaperCut (Faculty/Staff)
Certain printers in CVAD are enabled with Web Print meaning that jobs can be submitted to them via a web page.
File Formats
There are file restrictions for web print. The file to be printed must be of one of the following file formats:
Microsoft... more
Post date: Mon, Apr 27th, 2020
HOW-TO: Resolve Issues with WiFi and Zoom while Telecommuting
Since the recent COVID-19 outbreak the university has gone to virtual classrooms via Zoom rather than in-person teaching. This documentation is intended to help faculty, staff, and students troubleshoot issues in their homes in order to... more
Post date: Mon, Apr 6th, 2020
HOW-TO: Install TightVNC
NOTE: These instructions apply only to university-owned and managed computers – not personal computers. If you are trying to install the client from off-campus, before you begin you will need to do the following:
1. CONNECT TO LOCAL WIFI
In order to access your on-... more
Post date: Thu, Apr 2nd, 2020
HOW-TO: Use ConnectWise to Allow Remote Support from CVAD IT Service Desk
NOTE: These instructions apply only to university-owned and managed computers – not personal computers. If you are trying to install the client from off-campus, before you begin you will need to do the following:
1.... more
Post date: Thu, Apr 2nd, 2020
HOW-TO: Install the ConnectWise Remote Support Client
NOTE: These instructions apply only to university-owned and managed computers – not personal computers. If you are trying to install the client from off-campus, before you begin you will need to do the following:
1. CONNECT TO LOCAL WIFI... more
Post date: Wed, Apr 1st, 2020
HOW-TO: Remote Access to On-Campus Mac Computers
These instructions will walk you through connecting to your on-campus staff computer. You will only be able to do so if you have been granted permission. If you need access, contact your supervisor and ask for them to request access for you. You... more
Post date: Thu, Mar 26th, 2020
HOW-TO: Zoom Screen Sharing Permissions
These instructions will walk you through the enabling screen sharing for zoom.us on a Mac. Current versions of macOS required additional permissions to access certain functions such as a microphone, camera, and screen capture. All of these permissions can be... more
Post date: Wed, Mar 25th, 2020
HOW-TO: Remote Access to On-Campus Windows Computers
These instructions will walk you through connecting to your on-campus staff computer. You will only be able to do so if you have been granted permission. If you need access, contact your supervisor and ask for them to request access for you. You... more
Post date: Thu, Mar 19th, 2020
ABOUT: CVAD IT Services - Procedures for Partial or Complete University Closing
CVAD IT Services: Procedures for Partial or Complete University Closing
Communication
These policies and procedures assume the University is closed for health and safety concerns and that instructors will be meeting... more
Post date: Wed, Feb 19th, 2020
HOW-TO: Screen Share at CVAD (Airtame 2 Instructions)
The College of Visual Arts and Design (CVAD) uses the Airtame 2 for screen sharing in the conference rooms, meeting spaces, and classrooms in the Art Building. All conference rooms and meeting spaces already have the Airtame 2 installed. CVAD... more
Post date: Mon, Feb 17th, 2020
HOW-TO: Opening a Shared Calendar in Outlook
Outlook for Mac
Outlook for PC
Open a Shared Calendar in Outlook for Mac
Select the Calendar icon at the bottom of left of the screen.
On the Organize tab, click Open Shared Calendar.
In the Search box, type the name of the person... more
Post date: Mon, Sep 10th, 2018
HOW-TO: VPN - Connecting to the Campus Network from Off-campus
The UNT VPN provides university faculty and staff secure remote access to the UNT network. If you are off-campus or using the campus wireless network, you need to use the CISCO AnyConnect Client to connect to the university’s VPN... more
Post date: Tue, Sep 12th, 2017
ABOUT: Phishing Attempts at CVAD
A phishing attempt is when you receive an email that requests information that should not be shared and claims to be from someone you would normally trust so as to not raise suspicions. While phishing attempts to our personal email accounts are likely to try and get... more
Post date: Tue, Sep 12th, 2017
ABOUT: Guest WiFi Accounts
Guests to the UNT campus are eligible to receive a temporary wi-fi account for use during their visit. If you are a current faculty or staff member and have a guest coming to campus you may request the account information prior to their visit so that it can be included... more
Post date: Wed, Aug 23rd, 2017
ABOUT: Use of Third-Party Services at UNT
Faculty and staff should remember that there are state and federal guidelines, laws, and regulations as well university policies that govern the use of third-party software solutions (including but not limited to cloud-based storage services like Dropbox... more
Post date: Fri, Aug 18th, 2017
ABOUT: Software Discount Purchase Program
If you would like to use Adobe CC on your personal computer, you can purchase a discounted copy for use on your personally-owned computer through Adobe.
Additionally, the university has a discount software program called UNT System On The Hub. There are... more
Post date: Tue, Feb 14th, 2017
HOW-TO: Using OneDrive
What is OneDrive?
OneDrive is a cloud-based storage solution. Files can be synced to a computer and accessed from a web browser or a mobile device, as well as shared publicly or with specific people.
Upload photos and files:
You can add files to OneDrive in many different... more
Post date: Tue, Jul 12th, 2016
HOW-TO: Connect to OneDrive via Document Connection for Mac
Using the Document Connection app that is installed as a part of Office 365, you can connect to your OneDrive. This is not a synchronized connection, nor is it truly a mounted drive. Rather, it is a drag-and-drop interface for the OneDrive... more
Post date: Tue, Jul 12th, 2016
ABOUT: Identity Theft
Identity theft occurs when someone uses your name, Social Security number, credit card number, or some other piece of your personal information for financial gain. Thieves often use this information to apply for a credit card, make unauthorized purchases, gain access to your... more
Post date: Tue, Jul 12th, 2016
ABOUT: Strong Passwords
The more of these features you use, the harder your password will be to guess or crack!
Passwords should be a minimum of 8 characters:
Each additional character strengthens the protection of the password being used. The ideal password length is anything greater than 14... more